Shipping FAQ's

Shipping FAQ’s

How much does shipping cost?
Shipping costs within the Contiguous USA and Canada is FREE!!  

Alaska, Hawaii, Canadian Territories and International - continue to check out for a quote after you enter your shipping information.  If you're location is not listed please call us at 1+ 403-720-3966 Monday-Friday 8am - 4pm MT (excluding Holidays) for a personalized shipping quote.

When can I expect to receive my product?
All LF Gaming products are made to order, please allow 1 – 3 weeks for us to build your custom product.  When your order is complete, we will ship via UPS Ground to the address you provided at check out (Canada & USA).  Typical time in transit is anywhere between 5 to 10 business days.

LF Gaming ships via United Parcel Service (UPS) Ground service to Canada and the continental USA.  Typical time in transit is anywhere between 5 to 10 business days.  UPS will deliver the chair to the address provided.  Sorry, PO Boxes are not acceptable, a physical address must be provided.  Please note that these are only estimated transit times, extreme weather, traffic accidents or other unforeseen circumstances may increase shipping time.

Is there a way to track my order?
Once your order has been completed and is ready to ship, a UPS Tracking Number will be generated.  UPS will send you tracking information to the email you provided during checkout.  A Tracking Number cannot be provided until the order is completed.

How do I report damaged items?
We are extremely sorry that your product did not arrive in pristine condition and we empathize with the aggravation in dealing with these types of unexpected issues.  Please contact us at 800.661.8568 within two business days of delivery to report damaged product.  Our customer service team will help you figure out how to handle your unique situation.

I live in Alaska, Hawai’i, or at an International destination.  Do you ship there?
We will ship anywhere UPS delivers!  Please contact us at 800.661.8568 (Canada & USA) or email for a customized quote.